If you are looking for a unique gift for a loved one who could do with the gift of sleep, then my latest voucher could be for you!
Upon purchase I will contact you for the address where you would like your personalised voucher to be sent.
They can be used for all of my products and will be valid for 12 months from date of purchase.
Please see below for terms and conditions.
Love Alex
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1. General
1.1 These Terms and Conditions apply to all gift vouchers, discount vouchers, and promotional vouchers (“Vouchers”) issued by Lightzzz Out Ltd.
1.2 By purchasing, receiving, or using a Voucher, you (“the Client”) agree to be bound by these Terms and Conditions.
1.3 These Terms and Conditions do not affect your statutory rights under UK law.
2. Voucher Validity
2.1 Vouchers are valid for 12 months from the date of issue, unless otherwise stated.
2.2 The expiry date is clearly printed on each Voucher. Once expired, Vouchers cannot be used, extended, or replaced.
2.3 Vouchers are issued in pounds sterling (£) and are valid for use within the United Kingdom only.
3. Redemption
3.1 Vouchers can be redeemed against eligible sleep consultancy services offered directly by Lightzzz Out Ltd, including one-to-one consultations, sleep support packages, and follow-up sessions.
3.2 Vouchers cannot be exchanged for cash, used to purchase other vouchers, or transferred to another service provider.
3.3 To redeem, clients must quote their unique voucher code when booking and present the voucher (physical or digital) at the time of consultation.
3.4 If the chosen service exceeds the value of the Voucher, the difference must be paid by the Client before the consultation date.
3.5 If the chosen service is of lower value, no cash or credit refund will be given, but the remaining balance may be applied to another service booked before the expiry date.
4. Bookings and Cancellations
4.1 Voucher redemption is subject to appointment availability. Early booking is recommended.
4.2 Once a booking has been made using a Voucher, our standard cancellation policy applies.
4.3 Cancellations or rescheduling requests must be made at least 48 hours before the scheduled consultation.
4.4 If a session is cancelled with less than the required notice, or if the Client does not attend, the Voucher may be forfeited.
4.5 In the unlikely event that Lightzzz Out Ltd must cancel or reschedule a session, the Voucher will remain valid and may be used for a future booking.
5. Lost, Stolen, or Damaged Vouchers
5.1 Vouchers should be treated as cash. Lightzzz Out Ltd is not responsible for lost, stolen, damaged, or unauthorised use of any Voucher.
5.2 Replacement of a lost Voucher may be offered at our discretion and only with satisfactory proof of purchase.
6. Refunds
6.1 Vouchers are non-refundable and cannot be exchanged for cash or other payment methods.
6.2 Refunds for services booked using a Voucher will only be issued in the form of a replacement Voucher, unless otherwise required by law.
6.3 Refunds will not be provided for partially used Vouchers.
7. Restrictions
7.1 Vouchers are for personal use only and may not be resold, transferred, or used for commercial or promotional purposes without the written consent of Lightzzz Out Ltd.
7.2 Vouchers cannot be redeemed in conjunction with any other offer, promotion, or discount unless expressly stated.
7.3 Vouchers are not valid for group workshops or third-party services unless specified.
8. Service Disclaimer
8.1 Lightzzz Out Ltd provides baby and child sleep consultancy services designed to offer education, guidance, and support to parents and caregivers.
8.2 Our services do not replace medical advice. Clients should seek guidance from a GP, health visitor, or other qualified healthcare professional for any medical or developmental concerns regarding their child.
8.3 By redeeming a Voucher, the Client acknowledges and accepts this disclaimer.
9. Data Protection
9.1 Lightzzz Out Ltd processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9.2 Client information collected for the purpose of booking or redeeming a Voucher will only be used for service delivery, record-keeping, and communication.
9.3 For more information, please refer to our Privacy Policy available at [insert link to your privacy policy].
10. Changes to Terms
10.1 Lightzzz Out Ltd reserves the right to amend these Terms and Conditions at any time without prior notice.
10.2 The most current version will always be available on our website or upon request.
11. Governing Law
11.1 These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.